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Mrs Doaa ZAHER
QUALITY IMPROVEMENTS AS A LEADER FOR KNOWLEDGE MANAGEMENT IN HEALTHCARE
ABSTRACT
Knowledge management (KM) involves rethinking the relationship between employees and management. This paper describes the importance of KM for development of health care sector. This paper is organized into four major sections. The first explores KM concepts identifying the main components of KM. The second section relates the KM concepts to public health goals and activities geared to achieve the goals. The final section describes the need for Managing Healthcare Knowledge and the effectiveness of these approaches as derived from their accumulated performance through proper management structures.
Conclusion: This study has elaborated various factor structural, infrastructural, technological, and operational and support that any KM must demonstrate especially in the case of Saudi Arabia. The benefits of having a HKM are unassailable owing to the quality management and administrative attributes.
Keywords: Knowledge management, Quality Improvement, Health care services
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